Behind the Sends: The Anatomy of a Direct Mail Company [Infographic]

Behind the Sends is a series where we give you a look behind the scenes about what happens at a direct mail company like Sendoso.

A big part of our mission at Sendoso is to take the standard for direct mail companies to the next level.

First, we do that by offering the first of its kind Sending Platform (SP): a comprehensive cloud solution for sourcing, storing, shipping, and measuring the ROI of anything a company ever needs to send—from direct mail and corporate gifts to handwritten notes and customer loyalty rewards.

We also offer a number of professional services (free of charge) to help customers maximize the value of our solution and rise above the noise with truly incredible direct mail campaigns. Sendoso offers five different creative, strategic, and analytical teams for our customers to work with if they so choose. Not every customer works with every team, but these resources are always available whenever they need it.

To help understand how we ensure success when our customers work with a direct mail company, we put together this easy-to-follow infographic.

Keep reading to learn how Sendoso’s customer success team, project management team, account strategy team, customer experience team, and strategic accounts team provide value in the infographic below.

How These Direct Mail Company Teams Help Customers Succeed

Huge shoutout to our customer-facing teams! All of our team members at Sendoso are committed to helping customers achieve their goals and enable them to do more than they thought was possible with direct mail.

Want to learn more about how you can succeed with a direct mail company? Click here to schedule a demo with an expert on our team today!