When you register for or use a Sendoso account, we collect basic information about you— your name, company, email address and other related information.
When you send a Gift, we collect payment and contact information about you. We collect your credit card information along with your billing address. In addition, we collect information about the intended recipient of the Gift. We require the recipient’s email address.
Periodically Sendoso may invite you to participate in a contest, promotion, or survey. If you choose to participate, we will collect and retain on our servers your answer to any survey questions, what promotions your participate in, and the results from any contest. The data from any contest, promotion, or survey that you participate in may be associated with you personally.
Like most websites, our servers automatically collect certain technical information when you visit our site, including your Internet Protocol (“IP”) address, browser type, browser language, the date and time of your visit, the referring URL, and, if you have visited our website before, one or more cookies that may uniquely identify your browser. We also collect information about your activities on the site, such as the pages you access. One way we collect this information is through “cookies.” A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. Note, however, that some website features or services may not function properly without cookies. A second way we collect this information is with log files. Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, IP address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
You may, of course, decline to submit personally identifiable information through the Service, in which case Sendoso may not be able to provide certain services to you or service at all. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that Sendoso keeps on file by contacting us as described below. Any request that we correct information does not obligate us to take any action, unless required by law, or cause us to incur any liability.
Information that is uniquely associated with you and that can be used to identify a person's “Personal Information.” This does not include information that has been aggregated or made anonymous. We store information on our servers in the United States. We protect that information through safeguards and procedures implemented in accordance with State and Federal laws and regulations. Our safety measures include firewalls, system-wide data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system. That’s what we do, but we can’t protect your Personal Information alone. It is your sole responsibility to ensure that your account numbers, passwords, security questions and answers, login details and any other security or access information used by you to use or access the Service is kept safe and confidential. You must prevent unauthorized access to and use of any of your information or data used with or stored in or by the Service (“Account Data”). You are responsible for all electronic communications sent to us or to any third party containing Account Data. When we receive communications containing your Account Data, we assume you sent it to us. You must immediately notify us if you become aware of any loss, theft or unauthorized use of any Account Data. We reserve the right to deny you access to the Service, in whole or in part, if we believe that any loss, theft or unauthorized use of any Account Data or access information has occurred.
Protecting the privacy of young children is especially important. For that reason, Sendoso does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Sendoso. In the event that we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete such information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us as described below.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes. We may provide notice to you via the email address you use when registering for the Service, through conspicuous posting on our website, or via your Sendoso account. The appropriate manner of notice provided in any given scenario will be determined solely by us.
You may choose to connect Salesforce to your Sendoso account for enhanced functionality. To sync Salesforce you will use Salesforce OAuth and asked to login with your Salesforce username and password. We do not store your username or password we only store a unique token associated with your account that is generated via OAuth. We do not access or pull any data from Salesforce. We only use the Salesforce OAuth to push data such as Activities (sent, delivered, etc) and Campaigns (add members, update status, etc) on behalf of the sync'd user. The Sendoso Chrome extension which works inside of Salesforce only locally pulls data directly from the browser to fill the form fields for name and address information. You can revoke access from Sendoso at anytime or re-sync Salesforce by visiting https://sendoso.com/integrations/salesforce
You may contact us by using the “Contact” information found in the footer of our site. We try to reply promptly to every message we receive. Any information you submit via the “Contact” link is used to respond directly to your questions or comments. We may also file your comments and share them with our customer care team to improve our service in the future.
2914 Laguna Street, San Francisco, CA 94109