Engage with Confidence, On Your Terms
Gain full control over inventory, delivery, and support with Sendoso’s in-house logistics - no more lost items, fuzzy ROI, or waiting days for a response.
"Worlds apart from our previous vendor"
"We had major issues with our previous fulfillment team. Sendoso's fulfillment team is all in-house so they're able to handle things much quicker and coordinate internally as needed to prioritize or shift things as needed. We've been able to turn things around VERY quickly, which was always a problem before. Sendoso also has a number of ways to automate things which we haven't even dived into yet. Lots more to do."
Why businesses choose Sendoso over ReachDesk
Unlike ReachDesk, we own our warehouse facilities worldwide.
That means complete accountability. Say goodbye to inventory mismatches or missing valuable products – everything is monitored in real-time. Need help? Our dedicated customer support team is ready to resolve issues within an hour, keeping you on schedule.
Our integrations work with the tech you’re already using.
You don’t have to change up your current processes – our advanced integrations fit right into your tech stack, making automation a breeze and lightening your workload. New additions like Slack, Gong, and G2 join trusted favorites like 6sense, HubSpot, and Demandbase, giving you everything you need to keep your direct mail campaigns running smoothly.
Advanced tracking and reporting to clearly see your ROI.
Sendoso takes reporting to the next level, giving you real-time insights into every aspect of your campaigns, from inventory to delivery and recipient engagement. Unlike Reachdesk, Sendoso’s robust tracking and seamless integrations with major CRMs mean you always know what’s working and where to optimize. With clear, actionable data at your fingertips, you can make smarter decisions and get more out of every campaign – no guesswork needed.
Sendoso vs. ReachDesk: What’s right for me?
If you’re considering adding gifting to supercharge your marketing and sales strategies and help deepen relationships with customers, choosing between Sendoso and Reachdesk can be tough. Here’s a straightforward comparison to make it easier.
Both Sendoso and Reachdesk offer corporate gifting solutions, with options for physical gifts and eGifts like digital gift cards. Both platforms come equipped with integrations, automation, and campaign management tools to help you build and scale direct mail campaigns that fit seamlessly into your existing workflow.
Let’s dive into the details so you can see which corporate gifting platform is the best fit for you.
Marketplace
When it comes to variety, Sendoso has you covered. Our globally curated marketplace offers everything from eGifts and physical gifts to custom swag, virtual experiences, and even philanthropic options – so there’s something for everyone on your list.
And if you’re looking for something super specific, our direct Amazon integration lets you pick out the perfect item, have it sent to our warehouse, and we’ll handle the repackaging with your branding and a handwritten note for that extra personal touch.
Warehousing
We own our warehousing and fulfillment centers, which gives us a big edge over Reachdesk, who relies on third-party warehouses and shipping companies.
Here’s what that means for you: with Reachdesk, there’s limited control over inventory and fulfillment. Items can go missing in the warehouse, and you’re left without real-time tracking or shipping info updates. Plus, fees for shipping options can be high, especially in Canada, and you may see costs like pick-and-pack fees increase over time.
With Sendoso’s in-house warehousing, you get the fastest delivery times, end-to-end tracking, and prompt support – all with clear accountability and no surprise fees. This means your packages reach the right person faster, with more control and reliability.
Constant innovation
Our product team is constantly developing new ways to make both the sender and recipient experience more streamlined and appealing. In 2024 alone, we’ve released six new features.
Here’s a snapshot of what our Product team has developed for our customers (and, by extension, their customers) - we’re pretty proud of it.
SmartSend
Personalization is key to getting the gifting experience right, but sometimes it can take time to choose the right gift. Your prospect or customer may only share a little about their lives outside of work, and conversations may be limited initially. Enter SmartSend.
Using simply an email address or LinkedIn profile, you’ll be presented with a selection of gifts tailored to that person’s interests, hobbies, and location. You can also use natural language search, so using the phrase “Someone who likes Star Wars” will give you exactly what you’re looking for.
Recipient choice
Sometimes you aren’t sure what someone might want, so why not send them a selection of gifts to choose from? Sendoso’s recipient choice feature allows you to add up to eight options to offer to the recipient, both from the marketplace and your inventory. They get to pick something they’ll love, and you learn about their interests. It’s a win-win!
Recipient exchange
Worried your gift will miss the mark? We have recipient exchange for that! With every gift sent, you can allow the recipient to exchange it for something they actually want and will use. No need to worry about sending gifts that will be ignored or, worse, thrown in the trash.
Global Recipient Choice
When you have recipients in multiple countries, the last thing you want to be doing is creating separate campaigns to cover every possible currency.
Global Recipient Choice Campaigns allow you to send a single link that works across hundreds of currencies while enabling recipients to exchange from over 3,000 items in our international marketplace.
One link covers a mix of international digital gift cards and physical gift options for recipients, and gifts will automatically be received in the currency of your recipient.
Top-tier personalization
When it comes to personalization, Sendoso gives you flexibility that Reachdesk simply can’t match. With Sendoso, you can create unlimited landing pages yourself, making it easy to customize each campaign at no extra cost. Reachdesk, on the other hand, includes only one landing page - if you want more than that, it’s an upcharge.
Every gift from Sendoso includes a personalized note, adding a thoughtful touch to each send. Plus, Sendoso allows you to use your own branded packaging and even add custom swag, notes, or marketing collateral - so every package feels truly custom and unique.
Integrations
Integrations can be the backbone of deciding whether or not to use a tool. While our integrations somewhat overlap with Reachdesk’s, there are a few our team has built that offer an upgraded experience:
6sense
Hubspot
Slack
G2
Need to give your boss a business case? Copy and paste this into Slack and hit send
If you’re comparing Sendoso and ReachDesk, it really comes down to finding the right corporate gifting and direct mail platform that fits *your* business.
Based on public user reviews, Sendoso wins with marketing teams looking to level up their demand generation and account-based marketing strategies.
With Sendoso’s direct mail automation software, you get powerful tools for campaign personalization and a seamless integration with your existing tech stack.
Whether you’re sending direct mail pieces, corporate gifts, or digital gift cards, Sendoso delivers with a wide range of options for gifts that help increase the ROI of not only mail campaigns, but every marketing motion you already have running.
While ReachDesk offers a similar direct mail automation tool, Sendoso’s focus on scalability and robust direct mail automation makes it a clear winner for marketing campaigns aiming for big impact.
What really sets Sendoso apart?
Again, public user reviews frequently mention customer support and customer success teams, which work tirelessly to help current customers get the most out of their campaigns.
This commitment to customer satisfaction translates into loyal customers who see real results.
Plus, Sendoso’s flexible pricing for gifts lets teams manage their budget while delighting prospects and customers alike.
With a vast selection of corporate gifts and gift cards, Sendoso empowers brands to create unforgettable experiences that deepen connections and build a thriving customer base.
For revenue & marketing teams serious about making an impact, Sendoso is the clear choice.
In today’s climate, it’s not what you sell, it's how you sell it. When thinking about door-opening campaigns, we like to differentiate Gong in a crowded market. And Sendoso allows us to cut through all of the SaaS noise.
