CUSTOMER EXPERIENCE

Turn Customers into Advocates

Build customer loyalty and increase retention with thoughtful gifts that show customers you value their business. Staying engaged with customers is even more important now that most are working remotely and onsite visits aren’t possible.

Improve Onboarding Experiences

Successful onboarding is key to product adoption and retention. Send a welcome kit with branded swag and educational materials so customers become excited to get started with your company. Address Confirmation ensures your customers receive items wherever they’re currently working.

Encourage Renewals

Upcoming renewal? Stay top of mind with your customers and make renewing a no-brainer. Automatically send them surprise treats from our extensive marketplace of food and wine options. Or send a highly personalized gift from Amazon with a handwritten note 60 days before renewal.

Diffuse Tough Situations

Sometimes things are out of your control. Remedy a less than stellar customer experience or support issue by sending a $50 eGift as a thank you for your customer’s feedback and understanding, turning a negative experience into a positive one.

We’re just scratching the surface! Sendoso has so much more to offer.

Our customers complete 80% of their onboarding activities now that we use Sendoso as part of our onboarding program.”

Alana Merdzan

Customer Marketing Manager

Check Out These Customer Experience Resources

Call Your Customer: Empathy and Problem-Solving During Uncertain Times

Instead of thinking of how you’re going to win them over, try simply picking up the phone and doing a quick check-in.

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15 eGift Ideas to Support Customers Working from Home Right Now

Check out the ways we’ve seen customers use digital and eGift strategies to stay connected.

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2020 State of Sending

Direct Mail, Gifting, and Swag Management Trends to Watch in 2020

See how leading B2B companies use Sendoso to fuel revenue

We’ve seen response rates and success with Sendoso like no other form of outreach.

Peter Tarrant, Account Based Marketer, Tipalti

Get Started with a Demo Today!

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