Improve Onboarding Experiences
Successful onboarding is key to product adoption and retention. Send a welcome kit with branded swag and educational materials so customers become excited to get started with your company. Address Confirmation ensures your customers receive items wherever they’re currently working.
Upcoming renewal? Stay top of mind with your customers and make renewing a no-brainer. Automatically send them surprise treats from our extensive marketplace of food and wine options. Or send a highly personalized gift from Amazon with a handwritten note 60 days before renewal.
Diffuse Tough Situations
Sometimes things are out of your control. Remedy a less than stellar customer experience or support issue by sending a $50 eGift as a thank you for your customer’s feedback and understanding, turning a negative experience into a positive one.
We’re just scratching the surface! Sendoso has so much more to offer.
Seamless Integrations with the Tools You Use Everyday
Send from wherever you work using seamless integrations with tools like Salesforce and Influitive. You can also automatically send eGifts once customers complete surveys via SurveyMonkey. And, work with your marketing team to automate sending onboarding kits once a deal is closed-won or a handwritten note 30 days prior to renewal using Marketo.
Our customers complete 80% of their onboarding activities now that we use Sendoso as part of our onboarding program.”
Customer Marketing Manager
Check Out These Customer Experience Resources
Instead of thinking of how you’re going to win them over, try simply picking up the phone and doing a quick check-in.
Check out the ways we’ve seen customers use digital and eGift strategies to stay connected.