Using Customer Experiences to Drive Retention
Using Customer Experiences to Drive Retention
In a remote world, our customers crave authentic interactions that build meaningful relationships. So humanizing our approach across the entire customer journey is more important than ever. Join Sendoso Chief Customer Officer Alli Tiscornia in this session to explore how you can incorporate great customer experiences into onboarding, renewal, support, NPS, and more in order to drive retention.
Watch this on-demand session from ChurnZero’s BIG RYG to learn:
- Customer milestones and strategies for creating amazing experiences
- Tips for how to stay aligned with your marketing team
- Metrics to measure the success of your CX programs
Webinar Details
In a remote world, our customers crave authentic interactions that build meaningful relationships. So humanizing our approach across the entire customer journey is more important than ever. Join Sendoso Chief Customer Officer Alli Tiscornia in this session to explore how you can incorporate great customer experiences into onboarding, renewal, support, NPS, and more in order to drive retention.
Watch this on-demand session from ChurnZero’s BIG RYG to learn:
- Customer milestones and strategies for creating amazing experiences
- Tips for how to stay aligned with your marketing team
- Metrics to measure the success of your CX programs