Sendoso COVID-19 Status Updates

Stay informed about how your sends may be impacted by COVID-19. We’ll be posting ongoing status updates for our warehouse, available vendors, and more. We recommend you bookmark this page and check back frequently for real-time updates.

Status Updates

5/29/2020 @ 8 a.m. PT

We’ve been hard at work, making changes to our processes to support your sends, while also assuring the health and safety of our warehouse teams. Inventoried sends will process in 3-5 business days before being shipped. We have also implemented new packaging requirements to help us keep processing times down for your sends. Please review them before your next send here. Finally, for any new orders that follow our updated packaging requirements, there will be a warehouse receiving time of 3 business days. Please reach out to your CSM for more detail. .

5/19/2020 @ 8 a.m. PT

Good news! You’re able to order wine from our warehouse again. For more detail, click here.

4/28/2020 @ 4 p.m. PT

Bonjour Bakeshouse is accepting new orders again. See the full list of available vendors here.

4/23/2020 @ 8 a.m. PT

Baketivity is accepting new orders again. See the full list of available vendors here.

4/15/2020 @ 8 a.m. PT

La Maison du Chocolat is only delivering to France at this time.

4/6/2020 @ 3 p.m. PT

eGifts for Whole Foods and Gilt are no longer available.

4/3/2020 @ 11 a.m. PT

Baketivity is not accepting new orders until April 20, 2020. Additionally, the American Cocktail Club kit has been removed from our offerings. See the full list of available vendors here.

4/2/2020 @ 8 a.m. PT

Our current supplier for wine and champagne has had to shut down operations, however, we have added new wine and champagne options, including Decoy Sonoma Cabernet Sauvignon ($27), Kendall-Jackson Chardonnay ($23), and Mumm Napa Brut Sparkling Wine ($27). Additionally, Whole Foods eGift cards are temporarily unavailable.

3/30/2020 @ 8 a.m. PT

Knack Gifts is accepting new orders again. See the full list of available vendors here.

3/26/2020 @ 1 p.m. PT

Corporate Cakes is not accepting new orders until May 1, 2020. See the full list of available vendors here.

3/25/2020 @ 6 a.m. PT

Sendoso is implementing measures to ensure the well-being of our warehouse teams. Starting this week, our warehouses are now operating with reduced staff, shorter shifts, and changed processes to limit human interaction. These efforts will impact the speed and manner in which we service orders but will help protect the health and safety of our teams.  Please note that the time to receive, process, and ship packages will be significantly delayed.

3/24/2020 @ 9 a.m. PT

Bonjour Bakehouse, Cookie Good, and Knack gifts are not currently accepting new orders. See the full list of available vendors here.

3/19/2020 @ 8 a.m. PT

Handwritten notes will only be available on blank/plain notecards. This change will help us better protect the health and safety of our handwriting staff by reducing the number of interactions they have with co-workers.

3/17/2020 @ 8 a.m. PT 

Amazon announced it’s suspending sellers from shipping all non-essential products to its U.S. and U.K. warehouses until April 5. We are actively monitoring if this change will impact our customers, however, no impact as of yet.

3/16/2020 @ 1 p.m. PT

Bonjour Bakehouse and Cookie Good are not currently accepting new orders. See the full list of available vendors here.